Km8 Privacy Policy — Your Data, Our Responsibility

1. Introduction

Km8 is a trusted online gaming platform offering a safe entertainment experience for members in Bangladesh and beyond. We believe protecting your personal data is not just a legal obligation — it is our ethical responsibility. This privacy policy outlines that responsibility in detail.

This privacy policy applies to km8's website, mobile app, and all other digital services. When you register, log in, play games, or make any transaction on our platform, certain information is automatically collected. This policy clearly explains what that information is, why it is collected, and how it is used.

We comply with international data protection standards and applicable local laws. Our privacy policy is reviewed regularly and updated as needed — so your data is always protected to the highest standard.

2. Data Collection

Km8 collects the following types of information. Each piece of data is collected for a specific reason, and our privacy policy strictly prohibits any misuse:

No information beyond the above is collected. We never store your password — it is always held as an encrypted hash.

3. Use of Information

Km8 uses collected data only for the purposes listed below. Our privacy policy ensures your information is never used beyond these:

• Account Management: To handle registration, login, identity verification, and account security.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• Customer Service: To resolve your complaints or queries quickly and effectively.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Personalized Experience: To recommend relevant games and offers based on your preferences and history.
• Legal Compliance: To comply with regulatory requirements and legal obligations.
• Responsible Gaming: To identify problem gambling risks and provide support where needed.

4. Data Sharing Policy

The most important aspect of our privacy policy is how we limit data sharing. km8 does not share your information with any third party except in the following limited circumstances:

• Payment Providers: Only the necessary financial information is shared with bKash, Nagad, Rocket, or your bank solely to complete transactions.
• KYC Service Provider: With authorized verification agencies for identity verification.
• Legal Obligations: In response to a court order or a legitimate request from a regulatory authority.
• Fraud Prevention: To prevent fraud in collaboration with international gaming security networks.

In each of the above cases, only the minimum necessary information is shared. Third parties contracted by us are not permitted to use your data for any other purpose.

5. Storage & Security

Your information is stored in internationally certified secure data centers. km8's privacy policy applies multiple layers of security:

• 256-Bit TLS/SSL Encryption — for data in transit.
• AES-256 Encryption — for data at rest.
• Two-factor authentication (2FA) — for account access.
• Firewall and intrusion detection systems.
• 24/7 security monitoring team.
• Regular third-party security audits.

Even after your account is closed, certain information may be retained for a specified period for legal and regulatory reasons — typically up to five years. Once that period ends, the data is securely deleted.

6. Cookie Policy

Km8 uses cookies to improve the website and app, and to personalize your experience. Our privacy policy is fully transparent about how cookies are used.

• Essential Cookies: To maintain login sessions and ensure security. Disabling these cookies may prevent the site from functioning properly.
• Performance Cookies: To understand which parts of the site are used most, so we can make improvements.
• Functional Cookies: To remember your language preference, theme, and other settings.
• Analytics Cookies: To analyze overall user behavior — without collecting any personal information.

You can disable cookies at any time through your browser settings. Please note that some services may become limited as a result.

7. Your Rights

Under km8's privacy policy, you have full control over your data. You may exercise the following rights at any time:

• Right to Access: You can request to see what information km8 holds about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you can request that the use of your information be restricted.
• Right to Data Portability: You can request a copy of your information in a readable format.
• Right to Object: You may object to the use of your data for specific purposes.

8. Protection of Minors

Km8's services are intended for users aged 18 and above only. Both our privacy policy and terms of service strictly prohibit minors from creating an account.

If we become aware that personal data of a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed. Parents or guardians may contact us to report any suspicious activity.

9. International Data Transfers

As km8 operates globally, your data may be stored on international servers. However, our privacy policy ensures that an equal or higher standard of protection is maintained for any cross-border data transfer.

• The security standards of the receiving party are verified before any data transfer takes place.
• All transfers comply with EU GDPR or equivalent standards.
• All data transfers are conducted through encrypted channels at all times.

10. Policy Changes

Km8 may update this privacy policy from time to time. For any significant changes, we will notify you in advance via your registered email or through a platform notification.

The effective date of any updated policy will be clearly displayed at the top of this page. Continued use of km8 after changes have been made will be considered acceptance of the revised Privacy Policy. We recommend visiting this page regularly to stay informed.

11. Contact Us

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please get in touch with us. Our dedicated Data Privacy Team is available around the clock to assist you.

• Email: [email protected]
• Live Chat: Via the live chat button on the website or app, available 24/7
• FAQ: Our FAQ Page View